Privacy Policy

Overview

Stratos ("we", "our", or "us") operates the stratos.dev website and the Stratos API. This page describes how we collect, use, and protect your information when you use our services.

Information We Collect

When you create an account or use our services, we may collect:

• Account information — email address, name, and authentication credentials via third-party providers (e.g., Google).
• Usage data — API request logs, timestamps, request counts, and performance metrics used for analytics and billing.
• Uploaded content — documents you upload for indexing and search. These are processed to generate embeddings and stored in your indexes.

How We Use Your Information

• To provide, maintain, and improve our services.
• To process your documents and serve search results.
• To track usage for billing and analytics.
• To communicate with you about your account or service updates.
• To detect and prevent abuse, fraud, or security incidents.

Data Storage & Security

All data is encrypted in transit (TLS) and at rest. API keys are hashed using SHA-256 and never stored in plain text. We implement industry-standard security practices to protect your data. Enterprise customers can deploy Stratos on their own infrastructure for full data residency control.

Data Sharing

We do not sell your personal information. We may share data with third-party service providers only as necessary to operate our services (e.g., cloud hosting, authentication). We may disclose information if required by law.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to processing; or request data portability. Contact us to exercise these rights.

Contact

For questions about this policy, contact us at privacy@stratos.dev.